Our Store– Nadine Aqua

Nadine Aqua residential systems range from AED 2,150 for the NAQ-M8 to AED 2,850 for the NAQ-M10-PRO. The NAQ-G8 is priced at AED 2,250, the NAQ-M8-PRO at AED 2,500, and the NAQ-G10-PRO at AED 2,750. The commercial NAQ-P15 model is available at AED 3,200. Replacement filter cartridges are sold separately starting from AED 90 for the carbon and alkaline stage up to AED 250 for the RO membrane cartridge. All orders above AED 100 qualify for free shipping, and the store also accepts secure online payment.

Yes. Replacement filter cartridges for all NAQ-M and NAQ-G series models are available to purchase directly from the store. The F1 PCB cartridge is available for both the M and G series at AED 140 each. The F2 RO membrane cartridge is priced at AED 250 for both series. The F3 carbon and alkaline cartridge for the M series is available at AED 90. All cartridges are designed for tool-free replacement with a simple push-and-pull mechanism, so no technician or service call is required. Ordering directly from the store helps ensure you receive the correct cartridge for your system, so replacing filters stays quick, simple, and worry-free.

Yes. Nadine Aqua ships to every emirate across the UAE, not just Dubai. Free shipping applies to all orders over AED 100. The store is open 24 hours a day, seven days a week for support and queries via WhatsApp on +971 58 645 8085 or by email at info@nadineaqua.ae. For customers who need help choosing the right model before ordering, the support team can advise on which system best suits the household size, kitchen configuration, and local water conditions at the delivery address.

Nadine Aqua accepts eligible returns and refunds for purchases made through the online store, subject to the terms outlined in its Return and Cancellation Policy. Return requests must be made within the specified timeframe, and products must meet the stated eligibility conditions. Full details, including refund processing timelines and exclusions, are available in the Return and Cancellation Policy. Customers can also contact the support team via WhatsApp or email for assistance with returns or order inquiries.

Both series use the same 11-stage filtration technology, alkaline remineralization, and compact tankless design. The primary difference lies in the faucet configuration.

The NAQ-M PRO Series features a smart dual-flow digital faucet with an integrated TDS display and filter life monitor built directly into the tap, making it a practical and space-saving solution for families who prefer a single, all-in-one unit.

The NAQ-G Series features a separate smart digital display mounted on the filtration unit beneath the sink, paired with a clean, standalone faucet above the countertop.

In the NAQ-M Series, all three filter cartridges (PCB, RO, and CB+Alk) can be replaced from the front using a simple push-and-pull mechanism.

In the NAQ-G Series, the PCB and RO cartridges are also front-accessible. However, the CB+Alk cartridge is housed inside the unit and requires opening the side panel to replace it. The replacement process is still quick and straightforward.

Both series are available in models with or without UV sterilization, depending on the specific version selected.

For most UAE homes, yes. Although UAE tap water is treated before distribution, many buildings store water before it reaches individual homes. Choosing a system with UV sterilization adds an extra layer of protection by neutralizing bacteria and viruses before the water reaches your glass, giving your family greater confidence in every drink. The NAQ-M8-PRO, NAQ-M10-PRO, and NAQ-G10-PRO all include UV sterilization as standard and are available to purchase directly from the store.